WhatsApp is excellent for engaging with and managing remote teams. Otherwise they face the risk of exposing their business to allegations of breaches of confidentiality and data protection under the Data Protection Act 2018, as well as bullying and harassment claims under the Equality Act 2010. There are clearly pros and cons in relation to social media use, and WhatsApp in particular, but employers need to be mindful of managing it carefully. What to do about employees’ offensive social media posts Social media is damaging young professionals' careersĬan employees be held liable for social media posts? The new reality is that employees are increasingly using their smartphones in the office or accessing social media and messaging platforms via their employer’s IT systems.Īs part of this shift, employees now often use WhatsApp for a mix of personal and business purposes, which brings the challenge of effective monitoring during business hours. The continuing rise in use of social media has created yet another issue for employers to grapple with and manage in the workplace.
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